CANCELLATION POLICY:
Multi- day tours:
- 30 or more days prior to arrival 10% of the tour price will be charged to your credit card
- 29 to 22 days prior to arrival 25% of the tour price will be charged to your credit card
- 21 to 15 days prior to arrival 40% of the tour price will be charged to your credit card
- 14 to 8 days prior to arrival 80% of the tour price will be charged to your credit card
- 7 to 0 days prior to arrival 100% of the tour price will be charged to your credit card
- in a case of a No-show, 100% of the tour price will be charged to your credit card
Vanlife and MTB multi day tours
If cancelled or modified outside of 120 days before the start of the tour, we will provide modification or full refund. If cancelled or modified inside of 120 days before the start of the tour, there will be no modifications or refund provided.
Day trips:
If cancelled/modified up to 48 h before the tour, we will provide a full refund.
If cancellation/modification occurs inside 48 h before the tour starts, your credit card will be charged for 100,00 % of the tour price.
All the tours are run in all weather conditions, rain, snow or sunshine, and weather conditions will not be a reason for cancellation except if the provider thinks the risks are too high. In that occurence refund will be provided in all the cases.
Insurance coverage limits:
daytrips: 35.000,00 HRK
multi day trips: 50.000,00 HRK